Sharing friendship and seeking common development | Wang Yi, Chairman of the Board, visits clients in Serbia-Hunan Chuangyuan HIGH-TECH Machinery Co., Ltd.

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Sharing friendship and seeking common development | Wang Yi, Chairman of the Board, visits clients in Serbia

2023-10-20

To better serve customers and understand their needs, Wang Yi, Chairman of Hunan Chuangyuan, visited Serbia to call on partners such as Zijin Mining Serbia Co., Ltd. (referred to as "Zijin Serbia") and Zijin Copper Serbia Co., Ltd. (referred to as "Zijin Copper Serbia"), understanding the use of company products at mine sites, and further enhancing mutual trust and cooperation between the two sides to expand cooperation results. During the visit to Zijin Serbia, Chairman Wang Yi was warmly received by General Manager Chen Yong. Chairman Wang Yi stated that the main purpose of this trip is to listen to customer feedback, understand product usage, and help us provide better service for everyone.

Accompanied by relevant mine leaders and Chuangyuan after-sales engineers, Chairman Wang Yi went deep into the front line of the mine, conducting on-site inspections of the mine's construction process, product usage, etc., and held technical exchanges with Deputy General Manager Yang Chuanjiang and others, listening to customer voices, laying a good foundation for further cooperation between the two sides in the future.

Subsequently, Chairman Wang Yi led a team to visit Zijin Copper Serbia, and held an exchange meeting with leaders including Tang Kuangren, Executive Vice President of the company. It is understood that Zijin Copper Serbia has become the largest exporter in Serbia, an important driving force for economic development in eastern Serbia, and is currently accelerating research on large-scale caving mining technology, which is expected to help Serbia become the largest copper producer in Europe. Chairman Wang Yi expressed his sincere gratitude for everyone's long-standing support and trust, and stated that Hunan Chuangyuan always adheres to

"customer-centric", thinking what customers think, worrying what customers worry, and meeting customers' needs. We will do our best to provide you with the best products and services. Zijin Serbia, Zijin Copper Serbia and other customers have expressed high recognition for the performance of Hunan Chuangyuan's shaft drilling rigs. Recently, Zijin Serbia has purchased Hunan Chuangyuan's shaft drilling rig equipment again, which is currently in transit; Serbia

jama Copper Mine also presented a plaque to Hunan Chuangyuan to commend the excellent performance of Chuangyuan's products and the attentive service of its after-sales personnel. In Belgrade, the capital of Serbia, Chairman Wang Yi met with Wang Chun, Vice President of Zijin Mining Group, and coincidentally met with Academician Shen Zhengchang, exchanging experiences on mine safety production, discussing the construction of intelligent mines, and exploring the direction of industry development.

This exchange and visit yielded fruitful results. On the one hand, we listened to the most authentic feedback from customers. Customer recognition is the greatest motivation for our progress, and customer feedback promotes the improvement and enhancement of our work; on the other hand, this time we established closer ties with Serbian customers, further enhancing mutual trust and laying a solid foundation for future in-depth cooperation.