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Service "Heart" Experience | Hunan Chuangyuan's "Service Ten Thousand Miles" Activity Officially Launched

2022-12-09

In Chinese culture, a decade is a special unit of time. Ten years can change many people and things, but it has not changed our original intention. For ten years, Chuangyuan has always adhered to the principle of "advancing people, products, and products together, and achieving win-win results for users and enterprises." We insist on doing every little thing well and serve every user with dedication and responsibility.

11 Month 9 Day, Hunan Chuangyuan officially launched the "Service Across Ten Thousand Miles" activity. The after-sales service center, quality center, and marketing center jointly formed a professional team, setting off from Hunan, prioritizing integrity, heading to mine sites, going to customers' sides, listening to customers' true voices, and bringing innovative technologies and high-quality services to every customer.

At the launch ceremony, Chairman Wang Yi emphasized: "This activity must be implemented effectively, truly solving problems for customers and creating value for them. We will use actions to practice the service philosophy of 'customer satisfaction as the core, creating greater value for customers,' and achieving common growth with customers. We will bring out the Chuangyuan spirit and bring in customer needs. We hope that our team will impress customers with sincere service and establish a good image of Hunan Chuangyuan in the hearts of customers."

Following this, Deputy General Manager Dai Jianlong disseminated relevant requirements for this activity and put forward two requirements for this action: First, we need to solve problems for customers well and help customers with operational training to ensure that customers can operate the machines proficiently in their daily work; second, we need to carefully listen to customer needs and understand customers' needs for products and suggestions for management optimization. We not only want to 10 walk alongside customers in the past 10 years, but we also want to continue to walk alongside customers in the future 20 years, but we also want to continue to walk alongside customers in the future 30 years,

and even in many more years to come. Finally, after-sales engineer Wu Jie, as a team representative, took the stage to take an oath. With the strong and powerful oath and the expectations of all Chuangyuan people, the team members, carrying

the mission of "customer first, sincere service," set off, carrying the company's service care, heading to customers nationwide!

Dedication to one's craft ensures excellence in that craft.

Dedication to one's position ensures success in that position.

With higher standards and more precise services,

creating greater value for customers

 

Using technological strength and craftsmanship to paint a new color for Chuangyuan! 15348381896

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Director Yang Yimin and his delegation from the State Administration of Coal Mine Safety Supervision visited Hunan Chuangyuan for investigation and guidance.

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